At Opal Theory, we’re committed to delivering your order as smoothly and efficiently as possible. Please review the details of our domestic U.S. shipping policy below.
🚚 Shipping Options
We currently offer the following shipping method for U.S. customers:
- Standard Shipping – Delivered within 10 business days after processing
Note: Expedited shipping is not available at this time, but we’re actively working to add this option soon.
💸 Shipping Rates
- Free Standard Shipping on all orders over $50.
- For orders under $50, any applicable shipping charges will be calculated and displayed at checkout.
🕒 Order Processing Time
All orders are processed within 4 to 5 business days before they are shipped out. Once your order is dispatched, you will receive an email with your tracking number and shipping details.
📍 Delivery Timeframes
Please note that delivery times may vary based on:
- Your shipping address
- Carrier delays
- Seasonal volume or weather conditions
📦 Lost or Stolen Packages
We are not responsible for lost or stolen packages once they are marked as delivered by the shipping carrier. If you believe your package is missing or has been misdelivered:
- Please contact the last known courier directly using the tracking information provided.
📬 Need Help?
For additional assistance, feel free to contact us at
📧 customercare@opaltheory.com
We appreciate your support and can’t wait for you to enjoy your new pieces!
